ok444's Privacy Policy

1 What Information We Collect

While using the ok444 platform, we collect two types of information — information you provide directly and technical information collected automatically. Each category is discussed in detail below.

1.1 Information You Provide Directly

Information you provide during account registration and use of our services includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Payment-related information — such as your bKash, Nagad, or Rocket account number (used solely to process transactions)
• Messages or requests you send when contacting us

1.2 Automatically Collected Information

When you visit the ok444 website, certain technical information is collected automatically:

• IP address and device identification information
• Browser type, version, and operating system
• Page visit time, duration, and navigation patterns
• Referral URL and click-through data
• Gaming activity logs — bet amounts, outcomes, and session details

2 Purpose of Data Use

ok444 uses your personal information only for specific, clear, and lawful purposes. We never use your information without your consent or beyond what applicable law permits.

2.1 Service Operation and Improvement

• Creating, managing, and verifying your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Diagnosing and resolving technical issues on the platform
• Analyzing and improving the user experience

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Preventing financial fraud, money laundering, and cybercrime
• Ensuring age verification and keeping minors away from our services
• Monitoring and investigating suspicious activity

2.3 Communication and Support

• Responding to customer service requests
• Sending important notifications related to your account
• Informing you about policy changes
• Providing information and support related to responsible gaming

3 Data Storage and Retention

ok444 retains your personal information only for as long as it is needed to provide our services or is necessary to meet legal obligations.

Even after an account is closed, some information may be retained for a specified period if:

• Legal or regulatory obligations exist
• An ongoing dispute or investigation is in progress
• An audit trail of financial transactions needs to be preserved

Once the specified retention period ends, your information is securely deleted or anonymized in a way that can no longer be linked to you in any way.

4 Sharing Information with Third Parties

ok444 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, limited information may be shared when it is essential to providing our services.

4.1 Authorized Third Parties

Information may be shared in the following cases:

• Payment Processors: bKash, Nagad, Rocket, and banking service providers receive only the minimum information necessary to process transactions.
• Technology Service Providers: Game software providers and server service companies operate under strict confidentiality agreements.
• Identity Verification Services: Authorized verification agencies used for age and identity confirmation.

4.2 Legal Obligations

In the event of a court order, government directive, or legal requirement, ok444 is obligated to provide the relevant authorities with the necessary information. In such situations, we always seek legal advice and disclose only the minimum required information.

5 Cookies and Tracking Technologies

The ok444 website uses cookies and similar technologies to help improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required to maintain your logged-in state, carry out security checks, and support technical operations. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, language settings, and account customizations.
• Analytics Cookies: Used to monitor website traffic and usage patterns in order to improve service quality.

5.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

6 Data Security Measures

ok444 follows industry-leading security standards to protect your personal and financial information. Our security infrastructure ensures data protection across multiple layers.

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with high-grade encryption.
• Database Encryption: Sensitive stored information — particularly payment and identity data — is kept in an encrypted state.
• Access Controls: Among ok444 staff, only authorized personnel are granted access to specific information required for their designated tasks.
• Firewall and Intrusion Detection: Automated 24/7 monitoring systems are active to detect and prevent suspicious activity.
• Security Audits: Security assessments are conducted at regular intervals by third-party experts.
• Two-Factor Authentication: Additional verification steps are in place for account access and large transactions.

While we make every effort to ensure maximum security, it is not possible to guarantee complete security on the internet. You are therefore requested to keep your login credentials confidential and to notify us immediately if you notice any suspicious activity.

7 Your Rights and Choices

As a user of ok444, you have certain fundamental rights over your personal information. We respect these rights and help you exercise them.

• Right to Know: You may request to know what information we hold about you.
• Right to Correction: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In specific cases, you may request that the processing of your information be limited.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise any of the above rights, please contact us. We generally respond to requests within a reasonable time.

8 Protection of Minors

ok444 strictly operates for users aged 21 and above. We do not collect or process information from minors.

Age verification is mandatory at the time of account registration. If we become aware that a person under the age of 21 has created an account, that account will be closed immediately and all associated information will be securely deleted.

If a parent or guardian suspects that their minor child is using our platform, please contact our support team immediately.

To learn more about responsible gaming, please visit our Responsible Gaming page.

9 Policy Changes and Updates

ok444 may update this privacy policy from time to time. Revisions may be made due to service improvements, new legal requirements, or technical changes.

For any significant changes, we will:

• Publish the new version on this page and note the update date at the top of the page
• Send a notification to your registered email or mobile number
• Inform you of important changes after you log in to the site

If you continue using the platform after the revised policy is published, this will be considered an indication of your agreement to the new policy. We therefore recommend visiting this page regularly.

10 Contact Us

For any questions, concerns, or data-related requests regarding this privacy policy, please contact the ok444 privacy team. Our support team is available 24/7 and provides assistance in both Bengali and English.

After confirming receipt of your request or complaint, we will respond within a reasonable time. Additional information may be requested to verify your identity.